Shipping & Delivery Policy

• The Ritual Reward (Orders HK$499+): Enjoy FREE SF Express delivery when you spend HK$499 or more (net total after discounts/credits).
• Standard Delivery (Orders under HK$499): A flat rate of HK$30 applies to all other orders.
• Delivery Time: Usually 1–2 working days after dispatch. Orders placed before 2 PM HKT on working days are typically processed the same or next day.

At checkout, you can choose how you receive your Skreen package:

• SF Locker / Station Pickup: (Recommended) Help us reduce "last-mile" carbon emissions by picking up your parcel at your convenience. This is the most eco-friendly way to receive your Drift Bottles!
• Door-to-Door Delivery: Direct to your home or office for maximum convenience.

• Address Accuracy: Please ensure your SF Store code or home address is 100% correct. We cannot be held liable for delays or reshipment fees caused by incorrect details.
• Weight Limit: Free shipping applies to orders up to 2kg. For bulk orders exceeding 2kg, we will contact you via WhatsApp to discuss shipping adjustments.
• Force Majeure: While we strive for speed, delays may occur during extreme weather (Typhoon 8+, Black Rainstorm) or public holidays.
• Hong Kong Only: We currently only ship within Hong Kong SAR. For international inquiries, please contact our team directly.

• The Reward: Return eligible, empty, full-size Drift Bottles for HK$20 Skreenie credit per bottle.
• Eligibility: Applies to bottles purchased directly from skreen.hk or official Skreen pop-ups.
• Condition: Bottles must be rinsed, dried, and free of significant damage or hard water spots.
• Rights: Skreen reserves the right to determine the final eligibility of credits rewards based on bottle condition.

Questions about shipping or tracking? Reach us at:

• WhatsApp: +852 6208 6676
• Email: admin@skreen.hk